So I had a business situation summed up beautifully yesterday, and I have to give Jackie props for doing it.

* My company has a client.

* Said client is a large client.

* Said client used to have their own training department, retained on staff, full time, even when there wasn’t necessarily a lot of work to do. The benefit of this was continuing experience with all the training products. The downside was cost.

* Said client now contracts with our company to develop and administer their training for them. This is much cheaper for the client, as contractors will work on your stuff, and when there’s nothing to do, they go work on other projects and don’t have to be paid. The downside is the fact that guy who wrote your course six months ago probably WON’T be the guy who updates it today, and the new guy needs to get trained on everything.

* Said client wants a new business model for our relationship: The cost of contracting a training solution, but with a dedicated, full-time staff of people who never leave the team and thus retain knowledge and experience with their offerings.

To which Jackie added, “… and a pony.”

Pretty much sums it up.

"... and a plastic rocket ship, and ..."

Ah, the joys of outsourcing. Keep seeing this happen over and over again, as companies never quite figure out, until after the fact, the value of institutional knowledge.

Yep... :)

It was one of those things that made me laugh hard after "Crazy-Texas-Boss-2" Layed me off, I kept getting calls from the Flats about how things were done, and why some things were not getting done.

My Boss there owuld aske me about stuff I use to do that know one else knew about and "CTB2" would be upset because things weren't getting done. I told my old boss to tell "CTB2" that I would gladly provide that information for a simple one time 6 mounth minimum, 200 dollars hour contract.

I guess my response pissed off "CTB2" so much he broke his door to his office slamming it.

Good times....good times... :)

Uh-huh. And the guys who came up with that are getting paid management-level salaries?

Sometimes I think I'm in the wrong business.